TGK-Asia redeveloped the concept of Call Centers to allow small to medium scale businesses to afford such service with all its benefits. We are not the typical call center, our Experienced Agents Work-from-Home. Our Agents have experienced working in a typical call center environment. If they choose to work with our system, they invest in their equipment and provide for their own workspace that meets with our required standard. Our responsibility is then focused to support our Work-from-Home Agents in troubleshooting the aspects of Call Handling and Technical Difficulty as well as their training and growth in the industry. While in the interest of our clients, this system allows us to cater to your small needs and your limited finances without compromising the quality of a typical call center service and your company’s data security. We maintain a ‘Stop-House’ which is the TGK-Asia Model Call Center to back-up our Work-from-Home Agents in cases of disruption in their area to ensure that there will be no interruption on our clients’ operations. We are confident that this System we apply is working efficiently for our Clients because it has kept TGK-Asia growing. However, in cases where you want a typical Call Center Environment that requires a 20-30 seat cluster using T-1 based VOIP Solutions, we are also here to provide. We have developed flexible Call Center Solutions to cater to your needs. Tell us what you require through businesssolutions@tgk-asia.com and we’ll be very glad to be of service to you.