About Us

The Philippines is rapidly becoming the location of choice for call centers serving all parts of the globe, especially North America due to the high quality of the workforce, English language fluency and cost of labor.

TGK-Asia is a consulting firm that provides analysis and solutions in every area of the business – servicing small to large scale corporations.


TGK-Asia designs reliable customer management solutions, integrating technology with client processes and procedures.

In fulfilling these services, we have realized the Filipino’s untapped potentials in building every aspect of business development, because of our education, skills, culture and attitude.

We have been in the contact center and consulting industry for eight years, continuously providing the most accurate and cost-effective solutions for our clients.

Through all of these, TGK-Asia holds true to the value that what we commit, we definitely deliver.

The Executives


Len Manzano, President and COO

Len Manzano is a seasoned manager and consultant. Since founding TGK Asia in 2003, she has provided assistance to over 14 firms in providing a wide range of customer facing solutions.

Her experience covers over thirteen years of providing technical support, supervision, management and consulting. She also served as global account manager for a very large BPO company for over 3 years.

Core Proficiencies:

  • Contact Center Implementation and Operations
  • Project Management
  • Recruitment
  • Crisis Management
  • IT Planning
  • Technical Support
  • Vendor Analysis
  • Business Process Engineering
  • Curriculum Development
  • Training Delivery

Jenny Valencia, Vice President and CFO

Jenny Valencia has successfully commanded TGK-Asia’s financial management since 2004 for both TGK-Asia clients and consultants.

Jenny has over twelve years of experience serving various industries’ financial aspects, to ensure the precise and flexible monitoring of financial growth and activities.

Core Proficiencies:

  • Financial Planning and Control
  • Financial Reporting
  • Accounting
  • Human Resources and Office Services (including legal, tax and regulatory matters)
  • Evaluating, Planning, Organizing and Directing the company’s financial accounting, outside audit and investment activities
  • Back Office Administration
  • Budget Forecasting and Preparation
  • Billing and Payroll
  • Investment Risk Management

The Team


TGK Consultants

Our consultants are a pool of skilled individuals having expertise in various areas of business planning and operations acquired through extensive experience in serving local and international companies

Areas of Expertise:

  • Human Resources
  • Government
  • Retail and Hospitality
  • Information Technology
  • Healthcare
  • Banking and Finance

Overall TGK Consultant Core Proficiencies:

  • Project Management
  • Strategic Planning and Business Development
  • Training
  • IT Support
  • Organization/Infrastructure Development
  • Business Model Development
  • Maximization of Resource Efficiency
  • Data Analysis
  • Recruitment and Staffing
  • Operations Management

TGK Independent Contractors (Work-From-Home Agents)

These are our independent contractors who have adapted our work-from-home model wherein they setup their own center at home as they pass through stringent requirements in all aspects from call handling, technical standards and contact center skills to ensure the high value of customer service that we uphold.